Terms, warranty, and shipping.
10 years
Contract frames
2 years
Contract seat cushions
1 year
Dining chairs, bar stools, casegoods
Lifetime
Residential frames and cushions (limited)
Payment
- 50% deposit with COM.
- 60% deposit when TLS supplies the cover materials.
- ACH or check. Sorry, we do not accept credit cards.
- Balance before shipping.
Lead Time
Starts after deposit, approved spec sheets, and COM forms are received.
Freight
FOB Portland, Indiana. We quote options; you choose.
Damage
- Fewer than 20 damaged shipments in as many years.
- Just in case, inspect before signing. Report to the carrier right away.
COM / COL
No warranty on customer-supplied fabric or leather.
Built to arrive safely
Industry-Leading Packaging
Pop-up pyramids. Our proprietary pop-up pyramids tell even the newest forklift operator not to top-load.
2x4 skids. Our skids are built from 2x4s, not typical pallet wood.
Heavy plastic bag. Each piece is sealed in a 6.5 mil hexene polyethylene bag that protects it for the journey.
Ready to order?
